Last updated: 25 September 2026
Shore Clean Windows respects your privacy and is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020.
This Privacy Policy explains what personal information we collect, why we collect it and how we use, store and protect it.
We may collect personal information when you contact us, request a quote, book a service or use our website. This may include:
You do not have to provide us with personal information. However, we may be unable to provide a quote, respond to your enquiry or deliver our services without certain information.
We may use your personal information to:
We will only use your personal information for the purpose for which it was collected, a directly related purpose or where otherwise permitted by law.
Our website may use cookies and similar technologies to understand how visitors use the site, remember preferences and improve website performance.
We may also use third-party services such as Google Analytics, Google Ads or Meta advertising tools. These providers may collect information about your device, browsing activity and interactions with our website.
You can disable or restrict cookies through your browser settings. Some website features may not function correctly if cookies are disabled.
We do not sell or rent your personal information.
We may share information when reasonably necessary with:
Some service providers may store or process information outside New Zealand. Where this occurs, we will take reasonable steps to ensure your information is appropriately protected.
We take reasonable steps to protect personal information from loss, unauthorised access, misuse, disclosure or alteration.
Information may be stored electronically through our website, email, customer management and accounting systems. Access is limited to people who require the information to perform their work.
No internet transmission or electronic storage system is completely secure, so we cannot guarantee absolute security.
We keep personal information only for as long as reasonably necessary for the purpose it was collected, including to meet legal, tax, accounting, insurance and business record requirements.
When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
You have the right to request access to the personal information we hold about you and to ask us to correct information that is inaccurate or incomplete.
To make a request, please contact us using the details below. We may need to confirm your identity before providing access or making changes.
We will only send promotional emails or messages where you have agreed to receive them or where otherwise permitted by law.
You can unsubscribe at any time by using the unsubscribe link in an email or contacting us directly. We may still send messages that are necessary for an existing quote, booking or service.
Our website may contain links to third-party websites. Shore Clean Windows is not responsible for the privacy practices, security or content of those websites. We recommend reviewing their privacy policies before providing personal information.
We may update this Privacy Policy when our services, website practices or legal obligations change. The latest version will be published on this page with the updated date.
If you have questions, concerns or a complaint about how we handle your personal information, or you would like to request access or correction, please contact our Privacy Officer:
Shore Clean Windows
Phone: 022 065 4499
If you are not satisfied with our response, you may contact the New Zealand Office of the Privacy Commissioner through privacy.org.nz.